Crucial Conversations” – STATE my path
When it comes to sharing touchy information, the worst alternate between bluntly dumping their ideas into the pool of meaning and saying nothing at all. Either they start with, "You're not going to like this, but, hey, somebody has to be honest"(a classic Fool's Choice), or they simply stay mum.Those who are good at dialogue…
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Crucial Conversations: Tools for Talking When Stakes are High: Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler, Stephen R. Covey: 9780071401944: : Books
Book review: crucial conversations by PATTERSON, GRENNY, McMILLAN, SWITZLER - Eddie's Room
Description Read Chapters 4 to 7 in Crucial